VaroxAI — AI-powered omnichannel CRM for teams
VaroxAI is a Meta Tech Provider. It brings WhatsApp, Facebook Messenger, and Instagram DMs into one shared team inbox, adds a 24/7 AI agent that replies and takes real action, and gives you a full CRM — lead management, contacts, sales pipelines, broadcasts, message templates, and no-code automations — on the official Meta APIs. WhatsApp: +91 82002 92304.
Channels
- WhatsApp Business (Cloud API) — the flagship channel: Meta-approved templates, broadcasts, and full media (images, documents, voice notes).
- Facebook Messenger — connect your Page so its DMs land in the same inbox, with image, video, and audio support.
- Instagram DM — connect your Instagram account; story replies and DMs become tracked conversations (images, video, audio).
- One AI, every channel — the AI agent and the bring-your-own-AI webhook are channel-agnostic; only the send step routes by channel, and AI can be toggled on or off per channel.
- Channel-aware limits — message length, media types, the 24-hour messaging window, and WhatsApp-only templates are enforced automatically.
- Bring your own Meta app — each business connects its own Page or Instagram account via its own Meta app (callback URL, verify token, optional app secret) with a guided setup.
Omnichannel inbox & CRM
- Unified inbox — every WhatsApp, Messenger, and Instagram conversation in one real-time queue, with a channel badge on each chat and an All / WhatsApp / Messenger / Instagram filter.
- Contacts with tags, notes, and custom fields — one address book, filterable by channel.
- Message templates (WhatsApp-approved) and broadcasts to many contacts at once.
- Human takeover — an agent can jump into any AI-handled chat, then hand it back.
- Sales pipelines & deals, dashboards and insights, roles (Owner, Admin, Agent, Viewer), smart assignment, and live presence.
- No-code automations — triggers that message, tag, assign, wait, or call a webhook.
Lead management
A standalone lead module for businesses that capture and work leads before they become deals — salons, clinics, real estate, education, any front desk. It is deliberately separate from pipelines.
- Fast capture — only name and phone are required; email, city, address, budget, source, service, branch, gender, and notes sit behind “More details.”
- Fully customizable — every dropdown (source, service, status, priority, branch, gender) is editable per account, plus custom fields, so one module fits every vertical.
- Status, priority, assignment, follow-ups & appointments — assign an owner, set the next follow-up, and see what is due at a glance.
- Rich filtering — by status, source, service, priority, branch, owner, follow-up window (due, overdue, today, this week), created date, budget range, and contactability; stat tiles double as one-tap filters.
- Message a lead directly — send a WhatsApp template from the lead record with a live preview; it creates the contact and conversation and logs the message to the inbox.
- Activity timeline plus CSV import and export — bulk import with header-alias detection and a downloadable template; export the currently filtered list, Excel-ready.
Who it is for
Sales teams, support teams, agencies and services, e-commerce and D2C brands, real estate and local businesses, clinics and healthcare, salons, education, and travel and hospitality — any growing team that has outgrown a single WhatsApp phone.
Frequently asked questions
Which channels are supported? WhatsApp Business (Cloud API) is the flagship channel with templates, broadcasts, and full media. Messenger and Instagram DM connect the same way and share the same inbox, AI, and automations.
Is VaroxAI a Meta Tech Provider? Yes — you connect WhatsApp, Messenger, and Instagram through official Meta APIs with a guided setup.
Can a human take over from the AI? Anytime — one click pauses the AI on a single chat, you reply personally, then hand it back.
How is Leads different from pipelines? Leads is a front-desk capture book with statuses, priorities, owners, and follow-ups; pipelines track deals you are actively closing. Use one, or both.
How long does setup take? Most teams are live in minutes, with no code needed to wire up AI.
Explore the AI agent · WhatsApp us on +91 82002 92304